Last Updated: June 25, 2018
Soaring Wings, LLC, a Florida limited liability company, d/b/a WingHouse Bar + Grill (“WingHouse” or “we” or “us” or “our”) respects your privacy and is committed to protecting it through our compliance with this privacy policy (this “Privacy Policy”).
This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit www.winghouse.com, www.winghousestore.com, or other websites operated by WingHouse, websites of our affiliates and subsidiaries, and including any content, functionality and services offered on or through www.winghouse.com (our “Websites”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Privacy Policy is part of the WingHouse Bar + Grill Terms of Use (“Terms of Use”) for our Websites. Please read this Privacy Policy and our Terms of Use carefully to understand our policies and practices regarding your information and how we will treat it.
By using the Websites, you consent to the practices described in this Privacy Policy. By accessing or using the Websites or by submitting personal information on the Websites, you are agreeing to the terms of the Privacy Policy and the Terms of Use. If you do not agree with our Privacy Policy and Terms of Use, do not use the Websites.
A. Children Under the Age of 13: Our Websites are not intended for, and we do not knowingly collect personal information from, children under thirteen (13) years of age. If you are under thirteen (13) years of age, do not use or provide any information on the Websites or through any of its features, register on the Websites, make any purchases through the Websites, or provide any information about yourself to us, including your name, address, telephone number, or email address. If you are between the ages of thirteen (13) and seventeen (17), please ensure that you use the Websites with the permission of a parent or guardian. You must be eighteen (18) years of age or older to use some portions of the Websites. If we learn we have collected or received personal information from any child under the age of seventeen (17) without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under the age of thirteen (13), please contact us as specified in the “Contact Information” section below and we will delete that information.
B. Information We Collect About You and How We Collect It: In general, you can visit our Websites without telling us who you are or revealing any personal information about yourself. However, our Websites offer certain features or services, including registering with our Websites, creating an account, gift card purchases, product purchases, and online job applications, which require you to share certain personal information with us or our third-party service providers.
We collect several types of information from and about users of our Websites, including information:
- by which you may be personally identified, such as name, address, telephone, fax number, email address, birthday, financial payment details for purchases, geolocation, and account information if you register for an account (“personal information”);
- that is about you but individually does not identify you, such as domain names and cookies; and/or
- about your internet connection, the equipment you use to access our Websites and usage details.
This information is collected: (1) directly from you when you provide it to us; (2) automatically as you navigate through the site; and (3) from third parties.
(1) Information You Provide to Us: The information we collect on or through our Websites may include:
- Information that you provide by filling in forms on our Websites. This includes information provided at the time of registering or subscribing to the WingHouse Email Club (the Wingston Club) or by requesting other services or information. We may also ask you for information when you report a problem with our Websites.
- Information that you provide us by entering a contest, completing a survey, or participating in a promotion sponsored by us. The privacy policy or terms of use for a survey, contest, or promotion may vary from this Privacy Policy and our Terms of Use. You should review the official rules, privacy policy, and terms of use for each survey, contest, or promotion that you choose to participate in.
- Information that you provide us by participating in any WingHouse Bar + Grill Loyalty Rewards Program.
- Records and copies of your correspondence (including email addresses), if you contact us.
- Your responses to surveys that we might ask you to complete for research purposes.
- Details of transactions you carry out through our Websites and details of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Websites.
- Your search queries on the Websites.
Your participation in any request for information or activity regardless of the nature or intent of such request or activity specified on the Websites is your agreement to the terms and conditions of this Privacy Policy, the Terms of Use and any additional terms and conditions offered or specified therein.
(2) Information We Collect Through Automatic Data Collection Technologies: As you navigate through and interact with our Websites, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Domain names of visitors, including information about your computer and internet connection, including your IP address, operating system, and browser type.
- Details of your visits to our Websites, including the number of visits to any Website, average time spent on any Website, pages viewed, navigation and traffic data, location data, logs, and other communication data, as well as the resources that you access and use on certain areas of any Website.
- Details of your visits to WingHouse promotions on other websites.
We do not collect personal information automatically. The information we collect automatically is statistical data and is not used to personally identify you, but we may maintain it or associate it with personal information about you that we collect from other sources, third parties, or from personal information you provide to us.
The information we collect automatically from our visitors is aggregated and used only for internal purposes and it helps us to improve our Websites and to deliver a better, more personalized service, including by enabling us to improve site navigation and the content of our Websites, measure the effectiveness of our promotional placements, estimate our audience size and usage patterns, measure the use of our Websites and store information about preferences, which allows us to customize our Websites according to your individual interests, speed up your searches, and recognize when you return to our Websites.
The technologies we use for this automatic data collection may include:
- Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies or set your browser to alert you before one is placed on your hard drive by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Websites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Websites.
- Flash Cookies. Certain features of our Websites may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Websites. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies see the “Choices About How We Use and Disclose Your Information” section below.
- Web Beacons. Pages of our Websites and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit WingHouse, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity).
(3) Third Party Use of Cookies and Other Tracking Technologies: Some content on the Websites is served by third parties who are affiliated or contracted with WingHouse, including but not limited to advertisers, servers, content providers, and application providers. The use of cookies and other tracking technologies is not shared with anyone other than WingHouse, WingHouse affiliates, agents and contractors who assist WingHouse in the automatic data collection described in the “Information We Collect Through Automatic Data Collection Technologies” section above. These third parties may use cookies alone or in conjunction with web beacons or other technologies to collect information about you when you use our Websites. The information they collect may be associated with your personal information [or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content]. The information collected by third parties is used in accordance with the “How We Use Your Information” section below.
C. How We Use Your Information: We use information that we collect about you or that you provide to us, including any personal information:
- For the purposes expressed in the “Information We Collect Through Automatic Data Collection Technologies” section above.
- To present our Websites and its contents to you.
- To provide you with information, products, or services that you request from us, including but not limited to e-newsletters, text messages, and marketing.
- To contact you by email, phone, text or other method regarding our products and services, including matters related to your account or your order.
- To respond to your inquiries or to process your requests.
- To fulfill any other purpose for which you provide it.
- To provide you with notices about your account.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including without limitation our Terms of Use, billing and collection, and other WingHouse policies or terms and conditions.
- To notify you about changes to our Websites or any products or services we offer or provide though it.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
We may also use your information to contact you about our goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form, document, or email on which we collect your information or adjust your user preferences in your account profile. For more information, see the “Choices About How We Use and Disclose Your Information” section below. Remember, if you elect to receive text messages from us, your wireless carrier may impose a charge on inbound and outbound text messages. Please check with your wireless carrier for details.
D. Disclosure of Your Information: We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We do not share, sell, or lease personal information about you to any third parties for their marketing use. We may disclose personal information that we collect or you provide as described in this Privacy Policy:
- To our subsidiaries, affiliates, and agents.
- To contractors, vendors, suppliers, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- To third parties in the event of a proposed or actual merger, acquisition, bankruptcy, liquidation, financing, sale, or other similar transaction, in which personal information held by WingHouse about our Website users is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent or if you direct us to do so.
- To comply with any court order, law, or legal process, including any required response to any government or regulatory request.
- To enforce or apply our Shipping and Returns Policy and other agreements, including without limitation our Terms of Use, billing and collection purposes, and other WingHouse policies or terms and conditions.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of WingHouse, WingHouse affiliates, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
E. Links to Other Websites: Our Websites may contain links to other websites, including certain services offered through our Websites (such as social media sites, purchases, third-party vendor assisted ordering processes, etc.). Any information that you provide that interacts with these third party websites is governed by the applicable third party’s privacy policy, terms of use, and other policies. WingHouse has no control and assumes no responsibility for third party services or websites, including but not limited to, the content, privacy practices, policies, terms and conditions, or security of these third party websites. We recommend that you review the privacy policy, terms of use, and other policies of such third party websites. If you leave our Websites or share information with third parties or the public you do so at your own risk and you are subject to the privacy policy, terms of use, and other policies of that third party website.
F. Choices About How We Use and Disclose Your Information: We strive to provide you with choices regarding the information, including personal information, you provide to us. We have created mechanisms to provide you with the following control over your information:
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of the Websites may then be inaccessible or not function properly.
- Promotional Offers from WingHouse. If you do not wish to have your email address or contact information used by WingHouse to promote our products or services, you can opt-out by checking the relevant box located on the form on which we collect your information or at any other time by logging into the Websites and adjusting your user preferences in your account profile. You may opt-out of receiving electronic communications by following the instructions or links contained in the electronic communication to unsubscribe. You may receive electronic communications by having an account with either, or both, the WingHouse Email Club (the Wingston Club) or any WingHouse Bar + Grill Loyalty Rewards Program. Each of your accounts may require a separate opt-out even if you use the same email address for each account. By opting-out of receiving certain electronic communications, you are not opting-out of receiving other electronic communications that you may still receive as a result of a product purchase, product service experience, or other transactions.
- Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to WingHouse or our advertisers’ target-audience preferences, you can opt-out by contact us using the information provided in the “Contact Information” section below].
G. Accessing and Correcting Your Information: You can review and make changes to your personal information by logging into the Websites and visiting your account profile page. You may also send us an email using the contact information provided in the “Contact Information” section below to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
H. Social Media and Personal Information: WingHouse uses a variety of social media features to communicate and interact with customers, and the Websites may contain links to certain social media sites that take visitors to the WingHouse account for each social media site. When interacting with WingHouse on these social media sites, you may reveal certain personal information to WingHouse or to third parties. Any personal information shared on these social media sites may be visible to other visitors of that social media site. Each social media site is governed by its own privacy policy, terms of use, and other policies. By accessing and using the social media site features on the Websites, you are agreeing to the privacy policy, terms of use, and other policies of that social media site, as well as our policy regarding third party websites as explained in the “Links to Other Websites” section above. WingHouse may use information about visitors who use these social media sites in accordance with this Privacy Policy. WingHouse does not collect or disclose any personal information about visitors who use these social media sites.
I. Your California Privacy Rights: California Civil Code Section § 1798.83 permits users of our Websites that are California residents to request certain information regarding our disclosure of certain categories of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to us using the contact information provided in the “Contact Information” section below.
J. International Users: The owner of the Websites is based in the State of Florida in the United States. We provide the Websites for use only by persons located in the United States. Laws in the United States may differ from the laws of your home country. WingHouse does not envisage or intend to offer goods or services as part of its Websites to visitors or users who are citizens, or who are located in, any countries which are part of the European Union. However, by providing information to us through the Websites, you acknowledge and agree that you authorize us to transfer, store, and process your information in the United States and in accordance with this Privacy Policy and our Terms of Use and the terms and conditions of any program offered on our Websites, as such may be modified from time to time in WingHouse sole discretion. Additionally, you are agreeing to the receipt of email and/or advertising in accordance with this Privacy Policy and the Terms of Use.
K. Data Security: Because we take the security of your information seriously, we have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Some of the safeguards we use are firewalls and data encryption, physical access controls to data centers, and information access authorization controls. We restrict access to information about you to WingHouse personnel who need to know the information to respond to your inquiry or request. WingHouse personnel who misuse personal information are subject to disciplinary action.
The safety and security of your information also depends on you. Where you have chosen or where we have provided you with a password or other account information for access to certain parts of our Websites, you are responsible for keeping this password and other account information confidential. We ask you not to share your password or account information with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Websites. Any transmission of personal information is at your own risk. You acknowledge and agree to assume this risk when using our Websites. We are not responsible for circumvention of any privacy settings or security measures contained on the Websites.
L. Limitation of Liability: By providing us with any personal information or other information and by using our Websites, you expressly and unconditionally release and hold us and our affiliates harmless from any and all liability for any injuries, loss, or damage of any kind arising from or in connection with the use and/or misuse or your personal information or other information. While we take efforts to ensure the proper use of data by our third-party contractors and affiliates, we cannot be liable for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your personal information by those third parties. Please see the “Limitation of Liability” section under our Terms of Use for more information.
M. Changes to Our Privacy Policy: WingHouse reserves the right in its sole discretion to modify this Privacy Policy at any time and from time to time. Following any change WingHouse will post changes to its Privacy Policy for at least thirty (30) days at www.winghouse.com with a notice that the Privacy Policy has been updated. The updated Privacy Policy will be posted with a “Last Updated” effective date of the changes identified at the top of the page. Any such changes are effective immediately upon posting on www.winghouse.com or by sending you an email advising you of the new or different Privacy Policy. You are responsible for ensuring we have an up-to-date active and deliverable email address for you. Your continued use of the Websites after such notice will constitute acceptance of those changes and the updated Privacy Policy. If you do not agree with our updated Privacy Policy, do not use the Websites. You are responsible for periodically checking the Websites to review the updated Privacy Policy by which you are bound.
N. Contact Information: To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:
WingHouse Support Center
7491 Ulmerton Road, Suite B
Largo, FL 33771
Info@winghouse.com
Phone Number: 727-535-2939
